Our Operations Centers
Rely on us for warehousing, installation & delivery.
Our Operations Centers serve as the hub of execution
and home to our 75-vehicle fleet. In Wilmington, Mass
and North Haven, Connecticut, we warehouse and store
your products in over 300,000 square feet of facilities.
- Over 1.2 million pieces handled every year
- 75 vehicles, including delivery trucks and service vans
- 35 drivers
- 10 service techs
Talent & Resources
We’ve made a commitment to having the right talent, resources and infrastructure to be a responsive and agile long-term partner to meet your project and day-to-day needs.
- Internal Team
Our Operations Team comprises dedicated professionals with an impressive average tenure of 25 years. From field operations to warehouse and delivery, we’ve seen it all. You can rely on us to meet our commitments and if there are challenges, we will solve them. - Depth of Resources
With over 300,000 square feet of facilities, our Operations Centers and fleet of roughly 75 vehicles, give us the flexibility to receive, store and delivery over a million pieces annually to our customer’s destination when they need them.
Adaptive Logistics Solutions
We work with you to find the right solutions for your project, utilizing our vast resources to complete your project seamlessly.
- Tech-Driven Operations
Our operations rely on technology to manage your project, from bar-coding systems for product tracking, and GPS to monitor our vehicles in real-time. This tech setup ensures we can manage tasks efficiently, keep precise track of your order, and stay updated on the location of every vehicle on route. - Agile Storage & Delivery
We recognize that schedules and delivery dates often shift. Sometimes direct-to-site trailers are not an option. We minimize your risk by storing products and delivering them when you need them, utilizing our own vehicle fleet. - Asset Storage & Tracking
We understand your business is always changing, and we can be your partner in providing ongoing offsite storage for your furniture and wall systems. Using our web-based software, you can view your inventory anytime, anywhere.
Unparalleled Support
We ensure that your installation experience is top tier, and we work to support you long after the project is completed.
- In-House Installers
Unlike many competitors who exclusively outsource, we have our own foremen, installers, and trucks for a comprehensive and controlled installation experience. - Scheduled Service Runs
Our scheduled service runs coordinate all your needs, from warranty repairs and replacements to ongoing client requests. - Space Reconfigurations
As your space evolves, we can help with reconfigurations that leverage your existing inventory. Our software identifies your products down to the component level so that we can utilize them in new configurations to minimize your spend.
AV Lab: Quality Control Hub
Our Wilmington Operations Center is home to our AV Lab, which serves as a quality control hub. Technology racks are built and programmed for testing before products arrive in your space, minimizing time onsite to support a seamless installation. Our furniture designers and AV engineers collaborate by integrating these products together here in our lab.