Last revised and updated: June 13, 2023
Introduction
Red Thread Spaces, LLC (“Company“, “we” or “us”), respect your privacy and we are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit www.red-thread.com (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies solely to information we collect on this Website and in e-mail, text and other electronic messages between you and this Website. It does not apply to information collected by us offline or through any other means, including on any other website operated by us or any third party (including our affiliates) that may link to or be accessible from or on this Website.
Please read this policy carefully to understand our current policies and practices regarding your information and how we will treat it. BY SUBMITTING PERSONAL INFORMATION TO US OR BY ACCESSING OR USING THIS WEBSITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL INFORMATION THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSE DESCRIBED IN THIS PRIVACY POLICY.
This policy may change from time to time as set out below under Changes to our Privacy Policy. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy frequently for updates.
Children’s Privacy
Our Website does not knowingly intend to collect personal information from children under 13 years of age. If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
Information We Collect About You and How We Collect It
We may collect several types of information from and about users of our Website, including information: (a) by which you may be personally identified and that you will provide on a voluntary basis, such as name, postal address, e-mail address, telephone number or any other information that can be used to identify, describe, locate, or contact you online or offline (“personal information”) to provide you information on our products and services; (b) that is about you but individually does not identify you, such as the contents of your comments and postings on the Website; and/or (c) about your internet connection, the equipment you use to access our Website and usage details to improve your access and visit of our Website.
We collect this information: (a) directly from you when you provide it to us; and/or (b) automatically as you navigate through the site, including usage details, IP addresses and information collected through cookies.
Information You Provide to Us.
The information you provide directly to us on or through our Website may include: (a) information provided at the time of registering to use our Website or when requesting further services; (b) records and copies of your correspondence (including e-mail addresses), if you contact us; (c) your responses to surveys that we might ask you to complete for research purposes; (d) your search queries on the Website; and/or (e) details of transactions you carry out through our Website and their fulfillment.
Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our Website, we may use cookies, web beacons, and other automatic data collection technologies to collect information about your equipment, browsing actions and patterns, including: (a) details of your visits to our Website and other communication data and the resources that you access and use on the Website; and (b) information about your computer and internet connection, including your IP address, operating system and browser type.
The information we collect automatically is statistical data and does not include direct personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to store information about your preferences, allowing us to customize our Website according to your individual interests and recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Cookies (or Browser Cookies): A cookie is a small file stored on your computer’s hard drive, mobile phone, or other device. Cookies do not damage your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser or on the banner appearing in the first page of the Website. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices about How We Use and Disclose Your Information set out later in this policy.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information for the following purposes: (a) to present our Website and its contents to you; (b) to provide you with information, products or services that you request from us; (c) to analyze and improve our products and services; and (d) to deliver marketing communications and other information regarding products, services, and promotions.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction under the conditions set forth in this section.
We may disclose for the purposes described above, personal information that we collect or you provide as set out in this privacy policy: (a) to our subsidiaries and affiliates; and (b) to contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
We may also disclose your personal information: (a) to comply with any court order, law or legal process, including to respond to any government or regulatory request; and (b) to enforce or apply our Terms of Use and other agreements.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us and have created mechanisms to provide you with control over your information such as adjusting your user preferences or contacting us to opt-out.
Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.
Promotional Offers from the Company: If you do not wish to have your contact information used by the Company to promote our products or services, you can opt-out by sending us an e-mail stating your request using the “Contact Us” form. If we have sent you a promotional e-mail, you may click on the opt-out option included in the email and thus send us a return e-mail asking to be omitted from future e-mail distributions. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
Accessing and Correcting Your Information
You can always contact us to request access to, correct or delete any personal information that you have provided to us. We cannot delete all personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any legal requirement or cause the information to be incorrect.
Data Security
We maintain administrative, technical, and physical safeguards designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot always guarantee the security of your personal information transmitted to our Website, and any transmission of personal information is at your own risk.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account, and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: 101 Seaport Boulevard, Suite 600, Boston, MA 02210, call us at 617-439-4900, or submit an email.