About Us

about-us-2022

We help transform workplaces to engage employees and support their best work by integrating furniture, technology and architectural systems.

The pandemic has changed the way we work forever. Organizations are defining what hybrid work means to them; hybrid is not one-size-fits-all. People need flexible, tailored environments to fuel innovation, foster connections, and strengthen workplace culture.

Whether it’s delivering equitable experiences with the right technology or creating a destination that earns your employee’s commute – together with your team, we develop a workplace transformation strategy that makes sense for you.

How we can help

Our Transformative Journey

Experience the road to building our own living showroom through this interactive case study of our Workplace Innovation Hub in East Hartford. Join us on a transformative journey as we share a behind the scenes look at how we turned a conventional office space into a dynamic and collaborative hybrid work environment. Discover the strategies of integrating furniture, technology, and architectural systems together to elevate productivity, engagement, and success.

Our Transformative Journey

Play VideoA Journey of Transformation: Workplace Innovation Hub

Our new office at 55 Hartland Street was designed to be a welcoming environment that supports and enhances our connection with each other, our customers, influencers and the community. It embraces our new way of working and demonstrates our integrated capabilities. Our space celebrates and reflects the voices of our people who contributed to the design process through surveys and collaborative workshops.

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Why Red Thread

The world is always changing, and so will your organization.

People strategizing about workplace designStrategic Partnerships

We connect you with research and resources to support change

  • We bring perspective and research from Steelcase, Microsoft, MIT, A&D partners, and our own experiences
  • We begin your workplace transformation by engaging leadership and employees with workshops and surveys
  • Through our key learnings, we develop a tailored workplace strategy that makes sense for you

Get Steelcase’s Global Report

Hybrid isn’t one-size-fits-all, and employees need a reason to return.

People collaborating in a meeting roomHybrid Space Solutions

We fuel employee engagement and productivity through integrated environments

  • Our collaborative tools help you conceptualize possibilities, explore budgetary options, and visualize your hybrid workplace design
  • Our integrated approach provides a comprehensive interior fit-out, which includes everything from furniture applications, space division, and technology to sound masking, cabling & electrical and flooring
  • We provide everything from the right technology for equitable experiences to spaces that support collaboration, focus, socialization, and learning

Watch the video

Supply chain disruptions require an experienced partner to minimize risk

Red Thread delivery being madeOperational & Logistics Experts

We mitigate your risk in getting the job done

  • Our cross-functional team finds efficiencies in design and project coordination
  • We proactively manage lead times and adapt by leveraging our own warehouse and labor force
  • We’ve made investments in our facilities and resources to support you over time, from managing excess inventory and reconfigurations to day-to-day service

Watch the video

Our People

Our employees are collaborative, resourceful and strategic. We have been helping organizations and their partners create innovative workplace environments for more than 75 years.

  • 350+ people with diverse expertise
  • Divisions focused on integrated interiors
  • Steelcase-owned dealership

Our Reach

We support you, anywhere, with local dedicated teams, regional resources, and our national and global networks.

  • 10 Sales locations throughout
    CT, MA, NH, ME and VT
  • 3 Warehouses

Our Locations

Our Operations Centers

Our Name

An invisible red thread connects those destined to meet, regardless of time, place, or circumstances. The thread may stretch or tangle, but never break. – Ancient Chinese Proverb

The legend of the ‘red thread’ expresses the way our brand, culture, and values are translated into our work environments through furniture, technology, and architectural systems.

Partners

Steelcase

Our direct relationship with Steelcase, the industry leader, provides you with access to comprehensive research, analysis and insight into how we work today. Those insights inform the design of high-performing spaces that engage and inspire people to do their best work.

Learn more about the Red Thread and Steelcase advantage

Microsoft

Microsoft and Red Thread are your strategic technology partners. We help you implement the right technologies for your organization by providing product expertise, application experience, and real-world use cases. Red Thread brings expertise to corporate, higher education, and healthcare markets as a trusted and preferred Microsoft partner.

Learn more about how we work together to support you

Additional Partners

We also partner with more than 475 other product lines, helping us to deliver the most comprehensive portfolio in Northern New England.

View our expanded list of manufacturing partners.

Locations

Headquarters

Steelcase’s Boston WorkLife in the Seaport serves as our corporate headquarters. Experience the space virtually through our video tour.

Boston WorkLife

WorkLife Video Tour

Showrooms

Our showrooms are working offices where we meet, collaborate, focus, and socialize every day.

Our showrooms

Visit us

Operations Centers

Our Operations Centers serve as the hub of execution and home to our 100-vehicle fleet.

Operations Centers

Executive Team

Red Thread's executive team

Sales and Marketing

Red Thread sales leaders

Red Thread sales and marketing leaders

Red Thread sales leaders

Design and Project Management

Red Thread design and project management leaders

Technology

Red Thread technology sales leaders

Finance, HR & Operations

Red Thread's Finance, HR and Operations leaders

Working With Us

What’s it like to work with us?

As a consultative partner along with your project team, we tailor solutions to meet your unique needs, aesthetic and budget.

Wherever you are in your journey, we’re here to help you, whether it’s understanding the needs of your employees and leadership through workshops and surveys, or co-developing designs and solutions that are just right for your space.

Our cross-functional sales, design and project management team take you from concept through delivery with a thoughtful design and seamless implementation

How do we deliver?

Our Operations Centers serve as the hub of execution and home to our 100-vehicle fleet. In Wilmington, Mass and North Haven, Connecticut, we warehouse and store your products in over 200,000 square feet of climate-controlled facilities.

  • Over 1.2 million pieces handled every year
  • 100 vehicles, including delivery trucks and service vans
  • 35 drivers
  • 10 service techs

Who do we work with?

Our clients range from startup and emerging companies to Fortune 500 organizations.

We value our partnership with the influencer community that includes architecture and design, real estate, construction and project management firms.

Resources

Get our Corporate Brochure

Connect with Us

Email Us